User Service and Privacy Agreement
Release date: 2024-03-02 12:00:00Effective date: 2024-03-02 12:00:00
Article 1. Scope of this Agreement and Service Content
This Agreement is an agreement entered into between you and the provider of Zhangguanjia's services regarding your use of Zhangguanjia's services (including but not limited to using Zhangguanjia's services through PC terminals, mobile terminals, and other devices).
You acknowledge and agree that Zhangguanjia provides product adaptation services for users, will collect personal information regularly or irregularly, and will push service information to you. The push methods include but are not limited to telephone, SMS, email, WeChat, etc. Zhangguanjia has the final right to interpret the provided services.
Article 3. Privacy Protection Rules
Zhangguanjia will make every effort at all times to ensure that customers' personal information is not obtained, processed, or deleted without authorization or by accident. Various practical measures will be taken to ensure that personal information will not be stored for longer than a reasonable period. Our company will comply with all regulatory requirements regarding the storage of identifiable personal information.
1. Support the Secure Sockets Layer (SSL) protocol and 128-bit encryption technology - This encryption technology is an industry standard for protecting data security on the Internet. When customers perform operations involving sensitive information such as user management, personal account management, and recharging, the information will be automatically encrypted and then safely sent out through the Internet.
2. Take various appropriate physical, electronic, and management measures to protect data to fulfill the commitment to data security.
3. Adopt a centralized image storage service to ensure the storage of contract and other document information, effectively preventing tampering and deletion, and enabling permanent storage.
4. For the page jumps between websites and the sending of data, digital signature technology is adopted to ensure the non-repudiation of the information and its source.
Article 2. User Personal Data and Information Security
Zhangguanjia promises to adopt strict privacy policies, respect, and protect users' privacy. Zhangguanjia will, in accordance with this User Service and Privacy Agreement
(hereinafter referred to as 'this Agreement') collect, use, and share your personal information. These rules include the terms for our collection, storage, protection, use, and sharing of your personal information. It is recommended that you read these rules in full to help you understand how to safeguard your own privacy rights.
I. Scope of Personal Information Collection
When you use Zhangguanjia's services, you will actively provide us with some information. You agree and authorize us to collect some of your information to provide you with services.
The scope of the information we collect mainly includes:
1. In order to comply with the requirements of laws and regulations, and based on the reasonable needs of providing services and improving service quality, we need to identify your identity. You may need to provide us with some personal identity information, such as your name, mobile phone number, email address, etc.
2. In addition to the above information, we collect other information about you to provide you with more personalized and convenient services, including but not limited to your age, birthday, occupation, asset situation, etc.
3. When you visit the Zhangguanjia website, we may record relevant information about your operations and log information related to Zhangguanjia's services. This information can help us provide you with precise services and better protect the security of your account.
II. Purpose of Collecting Personal Information
You understand and agree that Zhangguanjia may use the personal information provided by users for one or more of the following purposes:
1. More accurate identity confirmation;
2. Handling users' requests for purchasing goods and services;
3. Meeting users' requirements for using various online services, mobile communication services, and other services;
4. Better user services and user communication, including project research and planning development, sending relevant news and service information to users, providing users with relevant discounts and recommended products;
5. Preventing or prohibiting illegal activities;
6. Other purposes with your permission.
III. Protection and Storage of Personal Information
In order to maintain the accuracy of data, prevent unauthorized intrusion, and ensure the correct use of personal information, Zhangguanjia has taken appropriate management measures to ensure the confidentiality of the personal information collected by the website. Zhangguanjia has adopted security technical measures to protect data, established strict information storage and use system specifications, and also taken strict management of the personnel who may have access to your information.
IV. Sharing and Disclosure of Personal Information
We assume the obligation of confidentiality for your information and will not disclose your personal information without your permission. You agree that we will share your information with third parties in the following situations:
1. Obtaining your consent or authorization;
2. Necessary for providing the services you request. Some services need to be provided or jointly provided by partners (including but not limited to companies providing relevant technical support, courier companies, and companies providing prizes). In order to provide you with such services, Zhangguanjia needs to share the user personal information required to complete the service with the partners providing the service;
3. Zhangguanjia conducts promotional activities jointly with a third party. All or part of the personal information collected during the promotional activities may be shared with this third party.
4. According to laws, regulations or mandatory government regulations, user personal information must be provided to relevant judicial or government departments.
5. For the purpose of completing mergers, spin-offs, acquisitions or asset transfers.
6. To prevent the legitimate rights and interests of the user himself, others or the public interest from being seriously harmed.
V. Statement of Liability for Third Parties
Zhangguanjia, due to the necessity of services, may link relevant websites to the websites of its partners with whom Zhangguanjia conducts cooperation (collectively referred to as 'third-party websites'). This agreement does not apply to these third-party websites because they are not controlled by Zhangguanjia. If you use the links provided by Zhangguanjia to visit third-party websites, the operators of these websites may collect your personal information. Zhangguanjia will make every effort to ensure that all linked third-party websites adopt the same personal information protection measures. However, Zhangguanjia does not assume any legal or other liability for the activities, privacy policies or privacy protection levels on these third-party websites.
Article 4. Exemption Clauses
You understand and agree that Zhangguanjia will not be liable in the following circumstances (including but not limited to):
1. Zhangguanjia does not provide any form of guarantee for this service, including but not limited to that this service meets your needs, and that this service is free from interference and provided in a timely manner.
2. The content and quality of the services provided by Zhangguanjia's cooperative units are the responsibility of the respective cooperative units themselves.
3. Zhangguanjia does not guarantee the accuracy and integrity of the external links set up to provide convenience to users. At the same time, Zhangguanjia does not assume any liability for the content on any web pages that are pointed to by such external links and are not actually controlled by Zhangguanjia.
4. Zhangguanjia will not be liable for any changes, interruptions or terminations of services caused by Article 4 of this agreement.
5. Zhangguanjia will not be liable for any losses caused by the failure to correctly execute the Zhangguanjia user operation instructions you submitted due to the following circumstances:
(1) The instruction information is unclear, contains garbled characters or is incomplete, etc.
(2) The products or services you own become invalid, terminated, etc.
(3) Other circumstances where Zhangguanjia has no intent or fault.
6. For losses caused by computer viruses, Trojans or other malicious programs, or hacker attacks.
7. You must use the account safely and properly keep the username and password of Zhangguanjia. Zhangguanjia will not be liable for any losses caused by your improper custody.
8. If you log in to Zhangguanjia in a shared environment or when your computer is remotely monitored, Zhangguanjia will not be liable for any losses caused thereby.
9. Zhangguanjia does not allow you to register with the identity information of others. Otherwise, you will bear the legal liability arising therefrom, and if you cause losses to others, you shall compensate for such losses.
10. If you use someone else's account, you must obtain the consent of that person in advance. Once you enter the correct username and password, Zhangguanjia will consider that you have obtained the consent of that person. Any disputes arising between you and that person as a result are not related to Zhangguanjia. Zhangguanjia will not be liable for any losses to you or that person, and if losses are caused to Zhangguanjia, Zhangguanjia will reserve the right to pursue compensation.
11. If a Zhangguanjia user enters the account details into any other service system instead of the secure login system of the relevant Zhangguanjia website, Zhangguanjia will not be liable for any losses caused thereby.
12. If a Zhangguanjia user logs in to relevant websites and uses relevant services through mobile communication devices, and in case of circumstances such as incomplete information, loss of information or interception of information by a third party during the communication process that cannot be attributed to Zhangguanjia, Zhangguanjia will not be liable.
13. In case of force majeure events that are unforeseeable, unavoidable and insurmountable, which result in Zhangguanjia's inability to perform or to perform on time its obligations under this agreement, Zhangguanjia will be exempt from liability within the scope permitted by law.
14. If Zhangguanjia has defects that could not be discovered at the scientific and technological level at the time of its launch into use, Zhangguanjia will not be liable for any losses caused thereby.
Article 5. Authorization Clauses
1. You agree that: You authorize Zhangguanjia, except as otherwise provided by law, to use the information you provide to Zhangguanjia, the information generated from enjoying Zhangguanjia's services (including the information provided and generated before the signing of this agreement), and the information queried and collected by Zhangguanjia in accordance with the provisions of this article, for Zhangguanjia and its partners entrusted due to service necessity to provide services for you, recommend products, conduct market research and information data analysis.
2. You authorize Zhangguanjia, except as otherwise provided by law, for the purpose of providing you with higher-quality services and products, to provide, query and collect your information to and from the partners with whom Zhangguanjia conducts cooperation due to service necessity.
3. You authorize Zhangguanjia, except as otherwise provided by law, for the purpose of providing you with higher-quality services and products, to obtain, query and collect your information from the partners with whom Zhangguanjia conducts cooperation due to service necessity. To ensure the security of your information, Zhangguanjia and its partners are obliged to keep the above information confidential and take various measures to ensure the security of the information.
4. This clause shall come into effect upon the signing of this agreement, and has independent legal effect, and is not affected by whether the agreement is established or by changes in its validity status.
5. The term 'Zhangguanjia' as used in this article refers to Shanghai Jianye Information Technology Co., Ltd. and its directly or indirectly controlled companies, as well as companies in which Shanghai Jianye Information Technology Co., Ltd. is directly or indirectly the single largest shareholder.
6. If you do not agree to part or all of the above authorization clauses, you can [call the customer service hotline (4000213600)] to cancel or change the authorization.
Article 6. Changes, Interruptions or Terminations of Services
1. You understand that Zhangguanjia needs to regularly or irregularly carry out maintenance, repair, system upgrades, renovations, etc. on the platforms (such as websites, WeChat official accounts, etc.) that provide services or related equipment. If the service is interrupted within a reasonable time due to such circumstances, Zhangguanjia shall not be liable for this. However, Zhangguanjia should notify you in advance as much as possible.
2. In any of the following circumstances, Zhangguanjia has the right to interrupt or terminate the provision of services under this agreement to you without notice and without assuming any liability to you or any third party:
(1) The personal information you provided is untrue or incorrect;
(2) You violate relevant laws, regulations or the provisions of this agreement;
(3) In accordance with legal provisions or the requirements of the competent authorities;
(4) For reasons of security or other necessary circumstances.
3. You should understand and agree that if your service is terminated, Zhangguanjia may permanently delete your data from the server, except as otherwise provided by laws and regulations. After the service is terminated, Zhangguanjia has no obligation to return the data to you.
4. You should understand and agree that when you use Zhangguanjia's services, you need to prepare the relevant terminal equipment (such as a computer) by yourself and bear the required expenses (such as telephone fees, Internet access fees, etc.). You understand and agree that using Zhangguanjia's services will consume resources such as your terminal equipment and bandwidth.
5. When you use the services provided by Zhangguanjia, in addition to complying with the provisions of this agreement, you should also comply with the agreements between you and third parties. You, Zhangguanjia, third parties and other parties shall bear their respective responsibilities for any possible disputes within the scope of legal provisions and agreements.
Article 7. Intellectual Property Rights Statement
1. The content included in Zhangguanjia's services (including but not limited to web pages, texts, pictures, audios, videos, charts, etc.) and the copyrights, patent rights and other intellectual property rights of the software relied on when providing services shall all belong to Zhangguanjia and its affiliated companies. The trademark rights and related rights of the commercial marks such as 'Zhangguanjia' used by Zhangguanjia in this service shall belong to Zhangguanjia and its affiliated companies.
2. The intellectual property rights included in this service are protected by law. If you infringe upon the relevant intellectual property rights of Zhangguanjia, you will bear the liability for damages.
Article 8. Legal Effect
1. When a user uses the services of this website, it is deemed that the user has read this agreement and accepted the restrictions of this agreement.
2. The titles of all the clauses of this agreement are only for the convenience of reading. They have no actual meaning in themselves and cannot be used as a basis for interpreting the meaning of this agreement.
3. Regardless of the reason, if any part of the clauses of this agreement is invalid or unenforceable, the remaining clauses shall still be valid and binding on both parties.
Article 9. Application of Law and Dispute Resolution
1. The formation, effectiveness, performance, interpretation and dispute resolution of this agreement shall be governed by the laws of the Mainland of the People's Republic of China (excluding conflict laws). In the absence of relevant legal provisions, general international commercial practices and/or industry practices shall be referred to.
2. In the process of performing this agreement, if a dispute arises, it shall be resolved through negotiation. If the negotiation fails, both parties shall submit the dispute to the Shanghai Arbitration Commission for arbitration in accordance with the arbitration rules of the commission. The arbitration award shall be final and binding on both parties.